Customer Issue: Garage door spring broke.
Our Solution: Seeing as this type of situation requires extra caution, we made sure the opener was disconnected and that no other part of the system was damaged. Then we replaced the old spring with a new unit and tested the door a few times to make sure it was adjusted correctly.
Customer Issue: Opener doesn't work.
Our Solution: The main trouble was that the unit seemed to be getting the electrical power it needed, but was unable to move the door. We examined the interior components and discovered that the motor gear had worn out. After we replaced it, the opener returned to its optimal operation.
Customer Issue: Noisy garage door.
Our Solution: A handful of the rollers broke, which was what was causing such an awful ruckus. Luckily, the customer caught the issue early on, so the tracks were barely damaged. We replaced the rollers with more durable steel units, which we then lubricated to ensure their silence and efficiency.